A Continuing Tradition...

Andres Bautista - Owner/Operator

Century Mallet Instrument Service was founded in 1980 by master tuner Gilberto Serna. Located in the same building that J.C. Deagan, Inc. occupied for nearly 100 years, the company has many connections to its historic predecessor.

Gilberto worked for J.C. Deagan for over 15 years and was trained by its very own master tuners. He founded Century Mallet Instrument Service in the original building, with machinery, tuning instruments, and tools purchased from Deagan.

Since that time, Century Mallet Instrument Service has continued to provide quality repairs and tuning for mallet percussion instruments.

After a quarter of a century and countless satisfied customers, our commitment remains to provide unsurpassed service for all keyboard percussion owners, from the student to the symphonic professional.

The future looks bright for this pioneering company, as Andres Bautista is poised to carry on the master work that Gilberto Serna started.

Some of Our Customers

  • Chicago Symphony

  • New York Philharmonic

  • Los Angeles Philharmonic

  • Civic Orchestra of Chicago

  • Pershing's Own

  • Ray Cooper of Elton John

  • UC Schools

  • Pittsburgh Symphony

  • NY Metropolitan Opera

  • Boston Symphony

  • Oberlin Conservatory of Music

  • Bolling Air Force Band

  • Marine Band

  • Manhattan School of Music

  • Julliard School of Music

  • Northwestern University

  • Massachusetts Institute of Technology

  • Cleveland Institute of Music